REFUND & RETURNS POLICY

At Harlow Beauty, we stand behind the quality of our Body Coverage Perfector and want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy from the date of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. We reserve the right to refuse returns that do not meet these conditions.

To initiate a return, please contact our customer support team at support@shopharlowbeauty.com with your order number and reason for return. Our team will respond within 24 to 48 hours with detailed instructions on how to send your item back. Please do not send your purchase back without first receiving return authorization from our team. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Once we receive and inspect your returned item, we will notify you by email of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original method of payment within 5 to 10 business days. Please note that original shipping charges are non-refundable. If you received a damaged or defective product, please contact us immediately with photos and we will arrange a replacement or full refund at no additional cost to you.